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order-ahead & KDS

The ticket rail, written down

Prepaid counter orders, a live kitchen board and timings your guests can see — no more shouted orders or a 15-minute mystery.

step 1

Guests order from the menu page

Counter QR, a shared link or your own storefront — one menu, every channel. They pay up front by PayNow or card; nothing auto-charges later.

step 2

The kitchen board already knows

Every paid order lands on the kitchen display with item option chips (oat milk, less spicy), a table/pickup tag and queue position so timing is seen, not guessed.

step 3

One-tap bumps + honest ETAs

START → READY → DONE walks each order. Guests see their order number and an honest estimated-ready time while waiting.

step 4

You call them over

When the buzzer would ring, the guest's phone does — their order page shows when staff have been told they're waiting.

The kitchen board

#14pickup

2 × Laksa set (oat, less spicy)

8 min target

#15table B4

1 × Hainanese + tea

11 min target

#16delivery

3 × Nasi lemak set

6 min target